Live Cobra in Amazon Package: Bengaluru Couple’s Shocking Experience

Venomous Surprise Sparks Serious Safety Concerns

June 18, 2024 – A Bengaluru couple had a terrifying experience when they discovered a live cobra inside an Amazon package. The couple, both engineers, ordered an Xbox controller from the online delivery platform but were shocked to find the venomous snake crawling out of the parcel.

The couple, who live on Sarjapur Road, captured the entire incident on camera and have eyewitnesses to support their claim. “We ordered an Xbox controller two days ago from Amazon and received a live snake in the package. The package was directly handed over to us by the delivery partner, not left outside,” one of the customers said.

Despite receiving a full refund from Amazon, the couple raised serious concerns about the safety risks posed by this incident. “We did receive a complete refund, but what do we get for risking our lives here with a highly venomous snake? This is clearly a safety breach caused solely by Amazon’s negligence and their poor transportation/warehousing hygiene and supervision. Where is the accountability for such a serious lapse in safety?” the customer added.

A video of the cobra stuck in the packaging tape has gone viral on social media, showing the half-opened Amazon package kept inside a bucket with the snake wiggling and trying to escape.

“They have just shared a full refund, which they should have anyway. But we did not receive any compensation or an official apology beyond that. Their typical ‘we regret the inconvenience caused to you’ is not enough. This is by all means not acceptable to us as Amazon customers and to their delivery partner as an employee. This is a clear breach of safety. Also, I do not think we will receive a satisfactory resolution anytime soon,” the customer told the outlet.

The cobra was reportedly captured and later released in a safe place away from people.